Our customer service hours are:
Monday-Friday: 9am-5:30pm ET
How can we help you today?
Our Shipping Policy
We currently offer FREE shipping on all orders of $50 or more. All other orders ship for the low rate of just CAD$7.00.
Most orders will ship from our fulfillment centers in Ontario, and generally arrive in 3-6 business days, though some orders may require additional handling time.
Our Return Policy
If you are not completely satisfied with your purchase, you have 30-days from your purchase date to return the product and receive a refund of your purchase price, less shipping and processing.
For items purchased from flexsealproducts.com, contact us and ask for a return merchandise authorization number (RMA#):
Customer service hours:
M-F 8am -9pm , Sat: 10:30am-6:30pm (EST)
Then, place the product in the original box along with the original packing slip and send to:
Flex Seal Family of Products
RMA#: (Your RMA number)
return address provided with the RMA